Step by step tutorial on how to download and enable flash player on your Chrome browser to be able to use the Telecubes web app properly. 

What is Adobe Flash Player?

Adobe Flash Player is a lightweight browser plug-in and rich Internet application runtime that delivers consistent and engaging user experiences, stunning audio/video playback, and exciting gameplay.

STEP 1 Download Flash Player. 

*Make sure you only install Flash from the Adobe's website.

  1. On your computer, open      Chrome. *If you have not yet downloaded and set up Chrome please go to the Browser Set Up Tutorial.

  2. Go to adobe.com/go/chrome 

  3. Under "Step 1" select your computer's operating system (Windows, Mac or Linux).

  4. Under "Step 2" choose the option that lists "PPAPI".

  5. Click Download Flash Player, and follow the steps to install Flash. 

STEP 2 Turn on Flash. 

Telecubes needs Flash Player in order to run your video and microphone. 

  1. To the left of the web address, click on the Lock      or info     . 

  2. At the bottom, click on Site Settings

  3. In the new tab, to the right of "Flash", click the down arrow     a select Allow

​  4. Go back to the site and reload the page. 

NOTE: If you quit Chrome, your Flash settings won't be saved. The next time you Open Chrome, you'll have to allow Flash again for any sites you added before. 

STEP 3 Changing your Flash settings. 

Allowing sites to run Flash.

  1. On your computer, open  Google Chrome. 

  2. At the top right, click more (the three dots) and click on Settings at the bottom. 

  3. Under "Privacy and Security", click Site Settings

  4. Click on Flash. 

  5. At the top, turn off Block sites from running Flash (recommended)

The Telecubes Technical Support team is here to help!

If you experience any technical difficulties you can contact us via email at support@telecubes.com and we will help you as soon as possible.